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  • šŸ—£ļø Watch Your Mouth! The Words That Kill Case Acceptance (😱) & What...

    You’ve seen it happen—a patient sits in your chair, you ask the standard ā€œproblem-focusedā€ questi...

    Sep 18, 2023

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    šŸ”’ When Dental Offices Turn Into Escape Rooms: How ā€˜Policies’ 😱 Are ...

    Last month IĀ saw a doctor that I haven’tĀ visited in person since before Covid.Ā They continued vir...

    Sep 16, 2023

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    Hygienist FAQ's

    When learning new systems for effective patient communication in any role it's common for us to c...

    Sep 04, 2023

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    Team Member forums a.k.a. 'Mornings with Amy

    Here are a few of the comments we hear following our Team-Member Forums! "I love the ideas glean...

    Aug 28, 2023

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    10 lessons from The Happiest Man on Earth - by Eddie Jaku

    Eddie Jaku, pictured above shortly after his 100th birthday. The self-proclaimed "happies...

    Aug 21, 2023

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    Missed opportunities with Emergency Patients

    How Many of Your Emergency/Limited Exam Patients Convert to Long-Term Patients? Dent...

    Aug 21, 2023

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    It's NOT About The Nail!

    I've sought support from my sweet husband countless times in our 31 year marriage - It usually go...

    Jul 20, 2023

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    Going Out Of Network And Need Some Verbal Skills?

    Ā  It's critical that you answer the dreaded Insurance questions effectivel...

    Jul 12, 2023

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    It's All In Your Head

    I recently received a call from a doctor that was desperate for office manager training. He lit...

    Jul 10, 2023

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