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  • QUESTIONS, PHRASES AND WORDS WE SAY THAT KILL CASE ACCEPTANCE

    Because of the traditional ways we have been taught to present dentistry by those in school and i...

    Jan 08, 2024

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    3 Resolutions Worth Making in 2024

    One hundred million Americans make New Year's resolutions. Eighty percent don't keep them. Thirty...

    Jan 02, 2024

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     9 Leadership Lessons - By S. Claus

    We all have challenges, and  St. Nick is no exception. Think of the disappointment around the wor...

    Dec 18, 2023

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    Could your 'away' message be killing new patient opportunities?

    With the holidays in full swing, your 'away' phone message at the office is probably one of the...

    Dec 18, 2023

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    Post-Holiday Hangover Prevention Guide

    I love hearing how your practices are booming right now.  The last quarter in most dental practic...

    Dec 11, 2023

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    Is Failure a Crisis?

    It’s NOT a crisis when a goal is missed.  It’s a crisis when we miss goals and don’t know why. ...

    Oct 30, 2023

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    💬 “Do You Take My Insurance?” — How to Handle the Questions That Co...

     The way we communicate about insurance can have a drastic effect on new pati...

    Oct 23, 2023

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    If You Confuse, You Lose

    Confusion—#1 Roadblock to Case Acceptance. Solution:  Simplify.  Simplify.  Simplify.  The bigg...

    Oct 16, 2023

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    Can Complaining Really Harm Your Brain?

    We all know that one person who is continually negative. The person who never seems to be satisfi...

    Sep 25, 2023

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