Could your 'away' message be killing new patient opportunities?
With the holidays in full swing, your 'away' phone message at the office is probably one of the...
Dec 18, 2023
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Post-Holiday Hangover Prevention Guide
I love hearing how your practices are booming right now.Ā The last quarter in most dental practic...
Dec 11, 2023
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Is Failure a Crisis?
Itās NOT a crisis when a goal is missed. Ā Itās a crisis when we miss goals and donāt know why. ...
Oct 30, 2023
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How to handle the 'I' word without running off patients
Ā The way we communicate about insuranceĀ can have a drastic effect on new pati...
Oct 23, 2023
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If You Confuse, You Lose
Confusionā#1 Roadblock to Case Acceptance. Solution:Ā Simplify.Ā Simplify.Ā Simplify. Ā The bigg...
Oct 16, 2023
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Can Complaining Really Harm Your Brain?
We all know that one person who is continually negative. The person who never seems to be satisfi...
Sep 25, 2023
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š£ļø Watch Your Mouth! The Words That Kill Case Acceptance (š±) & What...
Youāve seen it happenāa patient sits in your chair, you ask the standard āproblem-focusedā questi...
Sep 18, 2023
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š When Dental Offices Turn Into Escape Rooms: How āPoliciesā š± Are ...
Last month IĀ saw a doctor that I havenātĀ visited in person since before Covid.Ā They continued vir...
Sep 16, 2023
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Hygienist FAQ's
When learning new systems for effective patient communication in any role it's common for us to c...
Sep 04, 2023
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