You Canât Win the Derby with Donkeys Why protecting the wrong people will cost you your best ones...
Nov 03, 2025
Read More
Letâs be honestâdentistry is hard. Itâs a delicate dance of clinical excellence, communication, c...
Jun 08, 2025
Read More
Ahh, springâthe season of fresh starts, blooming flowers, and pretending weâre ...
Apr 01, 2025
Read More
In our dental office, mornings followed a predictable pattern. The hygienist was always the first...
Mar 03, 2025
Read More
Do you have âjerksâ in your practice? How do you deal with them? Do you suppose Mrs. âGrouchy-P...
Oct 21, 2024
Read More
 We donât have a knowledge problem, we have an execution problem... The numb...
Oct 07, 2024
Read More
I watched them tearing a building down,A gang of men in a busy town.With a ho-heave-ho and lusty ...
Aug 05, 2024
Read More
Most people don't want to get cocky. That's why it can be difficult to identify yourself as a sta...
Jun 10, 2024
Read More
 âYou may have the greatest bunch of individual stars in the world, but if they don't play toge...
May 06, 2024
Read MoreAll Topics accountability cancellations and no shows case acceptance change christmas culture delegation dental front office systems emergency end of year insurance events fee shoppers fees financial arrangements front desk goals and planning gratitude growth mindset hygiene insurance leadership limited exam martin luther king jr new patients objections out of network patient communication patient experience personal growth phone skills ppo's profitable scheduling systems team communication team culture team training teamwork thanksgiving time management unscheduled treatment vision work smarter