Gratitude: The Office Culture Upgrade Nobody Talks About
If your home is like most, Thanksgiving Day looks less like a peaceful Norman Rockw...
Nov 25, 2025
Read More
FAQ - Should We Send A 'Use it or Lose it' Insurance Letter?
FAQ - Historically, weâve sent out a âUse it or Lose itâ letter to patients as a reminder to use ...
Nov 13, 2025
Read More
You Canât Win the Derby with Donkeys
You Canât Win the Derby with Donkeys Why protecting the wrong people will cost you your best ones...
Nov 03, 2025
Read More
Itâs Their Mouth, Their Money⌠Youâre Just the Tour Guide
 Ever notice how easy it is to slip into âfix-itâ mode? A patient calls with a loose denture ...
Oct 27, 2025
Read More
đŹ The One Conversation Every Dentist Dreads â and How to Nail It
We've all been there â that one appointment youâre not looking forward to. The patient walks in h...
Oct 20, 2025
Read More
9 Things Your Team Wants To Hear From You
Ever feel like leading your team is a bit like herding cats during a thunderstorm? One minute you...
Oct 13, 2025
Read More
Whatâs Missing in Case Acceptance? Hint: Itâs Not More Information
Relational vs. Transactional Communication: Are You Checking Boxes or Building Trust? When you t...
Oct 06, 2025
Read More
The #1 Silent Killer of Dental Practices (Hint: NOT insurance)
If Your Practice Isnât Going Well, Look at Your Team Relationships... When production is down, t...
Sep 22, 2025
Read More
Oranges, Intent, and the Secret to Exceptional Patient Care
In dental practices, itâs easy to get caught up in tasks, checklists, and routines. But the way w...
Sep 16, 2025
Read More