• Store
  • My Library
  • About Us
  • Blog
  • Login
  • Another Dental Emergency? Let’s Break the Cycle

    Why “Emergency” Patients Make Great Planning Appointment Candidates A patient calls with a broke...

    Sep 19, 2026

    Read More

    Are You Insurance Aware—or Insurance Driven?

    Are You Insurance Aware—or Insurance Driven?  There’s a big difference. As long as dental insur...

    Sep 19, 2026

    Read More

    What kind of passenger are you?

    If you haven’t read Jon Gordon’s The Energy Bus, it’s a story about a man whose life and work are...

    Sep 19, 2026

    Read More

    3 Little Letters That Can Save Your Team From Drama

    NO BCD means No Blaming, Complaining or Defending. Three little letters that can save a team from...

    Sep 19, 2026

    Read More

    Mrs. Grouchy-Pants Is on the Schedule. Now What?

    You know the patient whose name on the schedule gets a collective sigh? It’s tempting to spend th...

    Sep 19, 2026

    Read More

    Rhinestones, Relationships & the Real Scoreboard

    What Dolly Can Teach Us About Being, Not Just Doing Like so many people, I have found myself thi...

    Sep 01, 2026

    Read More

    When Efficiency Gets Expensive

    The Shortcut Is Costing You Over the last few weeks, I’ve found myself having versions of the sa...

    Aug 24, 2026

    Read More

    If Everyone Else Is the Problem, Read This

    We spent quite a bit of time at The Broadmoor talking about conflict during our Roundtable Extrav...

    Aug 17, 2026

    Read More

    Your Marketing Worked. Your First Impression Didn't.

    Why could a perfectly “efficient” phone call cost your practice the very patients you want to ser...

    Aug 03, 2026

    Read More
    Previous Next

    Categories


    All Topics accountability cancellations and no shows case acceptance change christmas culture delegation dental front office systems emergency end of year insurance events failure fee shoppers fees financial arrangements front desk goals and planning gratitude growth mindset hygiene insurance leadership limited exam listening marketing martin luther king jr new patients objections open ended questions out of network patient communication patient experience personal growth phone skills planning appointment ppo's profitable scheduling stress systems team building team communication team culture team training teamwork thanksgiving time management unscheduled treatment vision work smarter

    Terms | Privacy

    © 2022 Brady Group, LLC

    Powered by Kajabi