In spite of all of my planning and tendency to control everything, 2024 has looked a bit di...
Sep 27, 2024
Read MoreThere’s a myth in the dental practice that if you want to be successful, you have to see every si...
Sep 23, 2024
Read MoreIf you have an accounting back ground, or if you've worked with one, you've likely heard the acro...
May 09, 2024
Read More Life can certainly be miserable at times, and we can’t always change the stressors accountin...
Feb 22, 2024
Read MoreIt’s NOT a crisis when a goal is missed.  It’s a crisis when we miss goals and don’t know why. ...
Oct 30, 2023
Read MoreI've sought support from my sweet husband countless times in our 31 year marriage - It usually go...
Jul 20, 2023
Read MoreI recently received a call from a doctor that was desperate for office manager training. He lit...
Jul 10, 2023
Read MoreAll Topics accountability cancellations and no shows case acceptance change christmas culture delegation dental front office systems emergency events fee shoppers fees financial arrangements front desk goals and planning growth mindset hygiene insurance leadership limited exam new patients objections out of network patient communication patient experience personal growth phone skills ppo's profitable scheduling systems team communication team culture team training teamwork thanksgiving unscheduled treatment vision