Watch Your Mouth! How the Wrong Words Can Bury Case Acceptance
As dental professionals, our words matter more than we might realize. The phras...
Dec 17, 2024
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I'll just wait until it hurts...
When we hear patients say ââŚbut it isnât hurtingâ, we donât know what to do with it other than ed...
Oct 28, 2024
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Want To Help Someone? Shut Up And Listen!
This is a true story. There was a humanitarian group that went from Europe to Africa to help a v...
Aug 20, 2024
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Unlocking Case Acceptance Gold
A year into Brady Group coaching, I was feeling super confident with patient communication. I ha...
Apr 10, 2024
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"I'll Just Wait Until It Hurts"
When we hear patients say ââŚbut it isnât hurtingâ, we donât know what to do other than educate an...
Mar 11, 2024
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Are You Under-Diagnosing Out Of Fear?
In the past, you very well may have sacrificed your diagnosis based on what you thought patient...
Mar 04, 2024
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QUESTIONS, PHRASES AND WORDS WE SAY THAT KILL CASE ACCEPTANCE
Because of the traditional ways we have been taught to present dentistry by those in school and i...
Jan 08, 2024
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Could your 'away' message be killing new patient opportunities?
With the holidays in full swing, your 'away' phone message at the office is probably one of the...
Dec 18, 2023
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If You Confuse, You Lose
Confusionâ#1 Roadblock to Case Acceptance. Solution: Simplify. Simplify. Simplify.  The bigg...
Oct 16, 2023
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