What Patients Really Want (Hint: Itâs Not the Drill)
"But I Donât Want Dentistry..." â How to Uncover What Patients Really Want Letâs start with some...
Apr 14, 2025
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Help! My Patient Says They âDonât Wantâ Dentistry
You know the drillâliterally. A patient walks in, settles into the chair, and after a quick exam,...
Mar 10, 2025
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Should You "Warn" Patients That You're Out of Network? đ¤
Basically you want to know 'Should We Send Patients a 'Weâre Not in the Cool Kids Club' Memo Ab...
Feb 20, 2025
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Stop Losing Patients to "I'll Think About It"
Ever had a patient nod enthusiastically through your entire treatment...
Feb 10, 2025
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Role Play Your Way to Higher Case Acceptance
While attending MISSION:POSSIBLE âliveâ, everyone is staring ahead, learning new ways to communic...
Jan 27, 2025
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Watch Your Mouth! How the Wrong Words Can Bury Case Acceptance
As dental professionals, our words matter more than we might realize. The phras...
Dec 17, 2024
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I'll just wait until it hurts...
When we hear patients say ââŚbut it isnât hurtingâ, we donât know what to do with it other than ed...
Oct 28, 2024
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Want To Help Someone? Shut Up And Listen!
This is a true story. There was a humanitarian group that went from Europe to Africa to help a v...
Aug 20, 2024
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Unlocking Case Acceptance Gold
A year into Brady Group coaching, I was feeling super confident with patient communication. I ha...
Apr 10, 2024
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