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  • What kind of passenger are you?

    If you haven’t read Jon Gordon’s The Energy Bus, it’s a story about a man whose life and work are...

    Sep 19, 2026

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    3 Little Letters That Can Save Your Team From Drama

    NO BCD means No Blaming, Complaining or Defending. Three little letters that can save a team from...

    Sep 19, 2026

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    Mrs. Grouchy-Pants Is on the Schedule. Now What?

    You know the patient whose name on the schedule gets a collective sigh? It’s tempting to spend th...

    Sep 19, 2026

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    Rhinestones, Relationships & the Real Scoreboard

    What Dolly Can Teach Us About Being, Not Just Doing Like so many people, I have found myself thi...

    Sep 01, 2026

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    If Everyone Else Is the Problem, Read This

    We spent quite a bit of time at The Broadmoor talking about conflict during our Roundtable Extrav...

    Aug 17, 2026

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    Your Team Doesn't Have a Clique Problem. It Has a Communication Pro...

    Most leaders would rather have a team that enjoys each other than one that can't stand being in t...

    Jun 19, 2026

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    We’ve Already Know That (…and yet, somehow, we’re still not doing it)

      There’s always one. The clinical team finishes with a patient. They know a strong handoff mat...

    Apr 22, 2026

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    Stop “Doing” Stress: Why Busy Isn’t a Badge of Honor

    I love getting to work with dental teams and doctors every week. I get a front-row seat to your g...

    Jan 26, 2026

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    20 Reasons You're Stressed

     A few weeks ago we discussed what it's like to 'Do Stress'. If you missed that post, check it ou...

    Jan 26, 2026

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