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  • Missed opportunities with Emergency Patients

    How Many of Your Emergency/Limited Exam Patients Convert to Long-Term Patients? Dent...

    Aug 21, 2023

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    It's NOT About The Nail!

    I've sought support from my sweet husband countless times in our 31 year marriage - It usually go...

    Jul 20, 2023

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    Going Out Of Network And Need Some Verbal Skills?

      It's critical that you answer the dreaded Insurance questions effectivel...

    Jul 12, 2023

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    It's All In Your Head

    I recently received a call from a doctor that was desperate for office manager training. He lit...

    Jul 10, 2023

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    ☎️ Stop the Ghosting! How to Follow Up With Patients Without Soundi...

      We all know that the best chance you have of scheduling treatment for a patient is when they...

    Jun 26, 2023

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    How to fill the doctor's schedule

      So you’re looking at next week and find that the schedule has waaaay too many openings...  ...

    Jun 09, 2023

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    Before you quote a fee over the phone...

    1. Build the relationship. Connect on a personal level – communicate with them by name.  Bef...

    Jun 09, 2023

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    9 Things your team wants to hear from you

    HERE’S WHAT WE’RE DOING…. A leader is supposed to LEAD.  You should always welcome input from t...

    Jun 02, 2023

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    8 MARKS OF MATURITY in the dental practice

        Maturity is NOT about age, or even experience. Maturity is about humility, balance, readi...

    May 23, 2023

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