We all have challenges, andĀ St. Nick is no exception. Think of the disappointment around the wor...
Dec 18, 2023
Read MoreWith the holidays in full swing, your 'away' phone message at the office is probably one of the...
Dec 18, 2023
Read MoreI love hearing how your practices are booming right now.Ā The last quarter in most dental practic...
Dec 11, 2023
Read MoreItās NOT a crisis when a goal is missed. Ā Itās a crisis when we miss goals and donāt know why. ...
Oct 30, 2023
Read MoreĀ The way we communicate about insuranceĀ can have a drastic effect on new pati...
Oct 23, 2023
Read MoreConfusionā#1 Roadblock to Case Acceptance. Solution:Ā Simplify.Ā Simplify.Ā Simplify. Ā The bigg...
Oct 16, 2023
Read MoreWe all know that one person who is continually negative. The person who never seems to be satisfi...
Sep 25, 2023
Read MoreQUESTIONS, PHRASES AND WORDS WE SAY THAT KILL CASE ACCEPTANCE āPROBLEM FOCUSEDā QUESTIONS 'Wh...
Sep 18, 2023
Read MoreLast month IĀ saw a doctor that I havenātĀ visited in person since before Covid.Ā They continued vir...
Sep 16, 2023
Read MoreAll Topics accountability cancellations and no shows case acceptance change christmas culture delegation dental front office systems emergency events fee shoppers fees financial arrangements front desk goals and planning growth mindset hygiene insurance leadership limited exam new patients objections out of network patient communication patient experience personal growth phone skills ppo's profitable scheduling systems team communication team culture team training teamwork thanksgiving unscheduled treatment vision