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  • "I'll Just Wait Until It Hurts"

    When we hear patients say ā€˜ā€¦but it isn’t hurting’, we don’t know what to do other than educate an...

    Mar 11, 2024

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    Are You Under-Diagnosing Out Of Fear?

    In the past, you very well may have sacrificed your diagnosis based on what you thought patient...

    Mar 04, 2024

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    QUESTIONS, PHRASES AND WORDS WE SAY THAT KILL CASE ACCEPTANCE

    Because of the traditional ways we have been taught to present dentistry by those in school and i...

    Jan 08, 2024

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    Could your 'away' message be killing new patient opportunities?

    With the holidays in full swing, your 'away' phone message at the office is probably one of the...

    Dec 18, 2023

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    If You Confuse, You Lose

    Confusion—#1 Roadblock to Case Acceptance. Solution:Ā  Simplify.Ā  Simplify.Ā  Simplify. Ā The bigg...

    Oct 16, 2023

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    šŸ—£ļø Watch Your Mouth! The Words That Kill Case Acceptance (😱) & What...

    You’ve seen it happen—a patient sits in your chair, you ask the standard ā€œproblem-focusedā€ questi...

    Sep 18, 2023

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    šŸ”’ When Dental Offices Turn Into Escape Rooms: How ā€˜Policies’ 😱 Are ...

    Last month IĀ saw a doctor that I haven’tĀ visited in person since before Covid.Ā They continued vir...

    Sep 16, 2023

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    Team Member forums a.k.a. 'Mornings with Amy

    Here are a few of the comments we hear following our Team-Member Forums! "I love the ideas glean...

    Aug 28, 2023

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    Missed opportunities with Emergency Patients

    How Many of Your Emergency/Limited Exam Patients Convert to Long-Term Patients? Dent...

    Aug 21, 2023

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