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  • Watch Your Mouth! How the Wrong Words Can Bury Case Acceptance

    As dental professionals, our words matter more than we might realize. The phras...

    Dec 17, 2024

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    🦷 “It’s Not Hurting…” — Why That’s Not the Real Objection (And How ...

    When we hear patients say ‘…but it isn’t hurting’, we don’t know what to do with it other than ed...

    Oct 28, 2024

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    Want To Help Someone? Shut Up And Listen!

    This is a true story.  There was a humanitarian group that went from Europe to Africa to help a v...

    Aug 20, 2024

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    Unlocking Case Acceptance Gold

    A year into Brady Group coaching, I was feeling super confident with patient communication.  I ha...

    Apr 10, 2024

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    "I'll Just Wait Until It Hurts"

    When we hear patients say ‘…but it isn’t hurting’, we don’t know what to do other than educate an...

    Mar 11, 2024

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    Are You Under-Diagnosing Out Of Fear?

    In the past, you very well may have sacrificed your diagnosis based on what you thought patient...

    Mar 04, 2024

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    QUESTIONS, PHRASES AND WORDS WE SAY THAT KILL CASE ACCEPTANCE

    Because of the traditional ways we have been taught to present dentistry by those in school and i...

    Jan 08, 2024

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    Could your 'away' message be killing new patient opportunities?

    With the holidays in full swing, your 'away' phone message at the office is probably one of the...

    Dec 18, 2023

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    If You Confuse, You Lose

    Confusion—#1 Roadblock to Case Acceptance. Solution:  Simplify.  Simplify.  Simplify.  The bigg...

    Oct 16, 2023

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