As dental professionals, our words matter more than we might realize. The phras...
Dec 17, 2024
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Handling the “too expensive” objection is like trying to convince someone that pineapple belon...
Nov 25, 2024
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When we hear patients say ‘…but it isn’t hurting’, we don’t know what to do with it other than ed...
Oct 28, 2024
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There’s a myth in the dental practice that if you want to be successful, you have to see every si...
Sep 23, 2024
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This is a true story. There was a humanitarian group that went from Europe to Africa to help a v...
Aug 20, 2024
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Discounting quite literally is devaluing the goods you sell, in order to entice a patient to sche...
Aug 12, 2024
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Remember, it’s all about gathering information, not presenting solutions. Ask, don’t tell. Ope...
Jul 29, 2024
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A year into Brady Group coaching, I was feeling super confident with patient communication. I ha...
Apr 10, 2024
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When we hear patients say ‘…but it isn’t hurting’, we don’t know what to do other than educate an...
Mar 11, 2024
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