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Episodes
Are you experiencing a 'Teamwork Drought'?
Before 2020 we all seemed to get along⌠or we could at least fake it.
But then the most disruptive, drama-filled year happened. Our entire world was turned upside down as a result of the pandemic. We experienced the...
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Focus on Relationships and Success Will Follow! An interview with Dorothy Williams NASM, CPT
In this episode you'll meet Dorothy Williams, my fitness coach. Â Dorothy has inspired me on so many levels. Â Not only does Dorothy motivate me when it comes to my health, but her principles for both life AND business...
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How can we create value for patients?
Iâm often asked, âHow can we create value for our patients?â
First of all we need to understand what it is that our patients really care about â then we can create a plan based on their value system.
Patients DONâT...
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Online Marketing - Where should you start?
Today we have a special guest! James Petty, founder of Prime Dental leads
James first got into online marketing and lead generation for business in 2000. He quickly understood that if a business was to be successful...
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Ditch the clipboard
As a patient, we fully expect to be greeted with a clipboard as part of our experience in a doctorâs office. Itâs the norm. So if you simply want to âmeetâ your patientsâ expectations by being transactional vs....
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Case Acceptance Success - 13 Things That Must Happen
Not happy with your case acceptance? Â Stop blaming things outside of your control. Â It's not your patients. Â It's not your location. Â It's not the economy. Â It's not covid. Â You have more control than you think!!
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How to fill your doctor's schedule
Are you looking at next week and find that the schedule has way too many openings? Or maybe you had some patients call to move their appointment at the last minute. This week's podcast is all about how to fill your...
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How to handle the 'i' word without running off patients
Do your patients rely heavily on their insurance when it comes to deciding whether or not to follow through with treatment?
Are you losing patients because you aren't 'in-network'?
Do you wish you could wean off of...
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Why 'white space' on your schedule is a good thing!
What are the benefits in having a structured schedule, instead of just filling holes?
The ability to build your schedule in the dental office around  your life vs. building your life around your schedule.Â
More...
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Why you should get rid of your 'staff meetings' in 2021
Why are staff meetings bad? Â They turn in to 'gripe' sessions, you talk about a lot but don't followthrough, and they get in the way of production. Â
Listen in to find out what you should do to replace your 'staff...
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Setting Goals Without Vision Is Worthless!
 Thereâs something about ânew beginningsâ that allows us to shed the past and look ahead. Some vow to ban sugar from their diets or stop using credit cards, while others might aim to spend more time with the kids. It...
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How is team drama affecting your team?
Do you hate going to work because thereâs an âenergy vampireâ on the team that drains all of the positive energy? Oh⌠you say thereâs no energy vampire on the team? It might just be YOU!
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