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  • Front Desk Goddess Diaries

    Front Desk Goddess Diaries

    Hosted by: Amy Drewery

    Welcome to Front Desk Goddess Diaries, where we show you how to work smarter, not harder because busyness does not equal profitability! Join our conversations where we hope to decrease stress, help you take more time...

    Front Desk Goddess Diaries

    Welcome to Front Desk Goddess Diaries, where we show you how to work smarter, not harder because busyness does not equal profitability! Join our conversations where we hope to decrease stress, help you take more time off and have more fun!

    Front Desk Goddess Diaries is a component of Brady Group LLC led by Dr. Chris Brady.

    Season 1 ∨
    All EpisodesSeason 1

    Episodes

    How to avoid the 'Post-Holiday Hangover'

    Season #1 Episode #28 December 07, 2021

    I love hearing how your practices are booming right now!  The last quarter in most dental practices is usually quite fruitful as patients are finally getting in to complete delayed treatment, so a natural busyness is...
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    What is 'MISSION:POSSIBLE', and why you should drop everything to join us in Dallas, April 2022!

    Season #1 Episode #27 November 19, 2021

    We just wrapped up the BEST 3 days in Phoenix with some of the BEST doctors and team members!  Here's why you should join us for our next MISSION:POSSIBLE Case Acceptance Super-Conference.... · You’re exhausted from...
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    Dental Festival Recap! 5 things we gained by attending...

    Season #1 Episode #25 November 01, 2021

    Kathleen and I recently attended The Dental Festival in Miami.  It was an amazing boost to spend a week with so many dentists, team members, vendors, speakers and influencers that constantly chase growth.    We gained...
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    FREE Tips to Improve Your Online Presence - an interview with Open Range Marketing Solutions

    Season #1 Episode #24 October 21, 2021

    Jay O'Dell  Open Range Solutions Colorado Springs, CO Call: (719) 283-6001 Email: [email protected] LOOKING FOR TEAM TRAINING? Register NOW for Front Desk Goddess Retreat! January 21, 2022 - Billings,...
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    The REAL reason you may be struggling when it comes to follow-through

    Season #1 Episode #23 September 10, 2021

    What's the difference between those that get stuff done, and those that are slow to progress?  It's not what you think!  Listen in to this week's episode to find out how you can overcome your worst...
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    Do you find yourself saying 'I already know that...' when it comes to improvement in the dental office?

    Season #1 Episode #22 August 10, 2021

    Do you find yourself saying, 'I already know that...' when it comes to improvement in the dental office?   A lot of us are information junkies… I subscribe to all kinds of informational outlets from newsletters to...
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    How do you handle patients that don't confirm their appointments?

    Season #1 Episode #21 July 21, 2021

    This episode addresses a question I hear often… How do we handle patients that don’t confirm their appointments?   Downloadable resources -  How to handle cancelations and no shows LOOKING FOR TEAM TRAINING? Register...
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    An Interview With a Front Desk Goddess

    Season #1 Episode #20 July 08, 2021

    In this episode you'll hear my interview with Kassie, Front Desk Goddess at Riverview dental in Carlsbad, New Mexico. Dr. Kanona Felt and his amazing team see patients 12 days a month!  With the support of Brady Group...
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    An Interview with Marc McCartney, featured speaker for Roundtable Extravaganza 2021

    Season #1 Episode #19 July 01, 2021

    Check out this episode for a Roundtable Extravaganza 2021 sneak peek!  Marc answers some valuable questions... Who's responsible for your development? How do you handle VDP's (very draining people) on the team? How...
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    Why 'build relationships' with patients?

    Season #1 Episode #18 June 17, 2021

    You think you're in the 'dental business', but you're really in the relationship business!  If you truly want a practice that is built around your life instead of trying to fit your life around your dental practice,...
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    5 Dumb Questions That Are Killing Your Case Acceptance

    Season #1 Episode #17 May 13, 2021

    We’ve all been trained to ask these questions – whether it was in dental school, hygiene school, or just how we’ve been brought up in our industry when it comes to our communication with patients. In fact most won’t...
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    Are you experiencing a 'Teamwork Drought'?

    Season #1 Episode #16 May 05, 2021

    Before 2020 we all seemed to get along… or we could at least fake it. But then the most disruptive, drama-filled year happened. Our entire world was turned upside down as a result of the pandemic. We experienced the...
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