Front Desk Goddess Diaries

Hosted by: Amy Drewery

Welcome to Front Desk Goddess Diaries, where we show you how to work smarter, not harder because busyness does not equal profitability! Join our conversations where we hope to decrease stress, help you take more time...

Episodes

Questions you may be asking your patients that are killing your case acceptance

Season #1 Episode #4 December 15, 2020

Most of us in the dental industry have been trained to ask questions that really don’t contribute in a positive way to the patient experience, and certainly don’t strengthen patient relationships!

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The Answer Is NEVER No!

Season #1 Episode #3 December 09, 2020

This week's episode addresses how to respond to patients that ask for things that don't necessarily fit our vision when it comes to how we can best serve them. Maybe they want to come in during a time when we can't...

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Should we charge a cancelation fee?

Season #1 Episode #2 November 24, 2020

I'm often asked, ‘should we charge a no-show or cancelation fee’? Well, you could, but I'm not sure you'll really accomplish your objective, which is to create good will, develop raving fans for your practice, and...

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How to Get New Patients Through the Door

Season #1 Episode #1 November 17, 2020

Wish you had more new patients? Looking for a ‘magic pill’ to increase the number of opportunities? It’s likely right under your nose and doesn’t require any additional marketing dollars! Register for Virtual Front...

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