What happened to our schedule?? How to wipe out last-minute cancelations and no-shows

So you've created this monster...  it will take some time to change the mindset of the team AND your patients. How do we train our patients that it’s not ok to cancel last-minute, or simply not show up?  It starts with YOU!

Related Episodes- 

Should we charge a cancelation fee?

How to handle patients that don't confirm their appointments

Study mentioned in episode  - University of Arizona by Vinodh Subramanian (student, turned dental marketer) revealed valuable insight from the perspective of the patient as to why they missed dental appointments

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

January 21, 2022 - Billings, MT

February 25, 2022 - Orlando, FL

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

November 10-12 - Phoenix, AZ

Check out our other podcast - RICH HAPPY DENTIST PODCAST